Skip to content Onyx Local is committed to protecting the privacy and security of visitors to our website and users of our services.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
By using our website or services, you consent to the practices described in this policy.
We may collect the following types of information:
You may voluntarily provide personal information including:
• name
• business name
• email address
• phone number
• billing details
• service-related information
This information is collected when you:
• submit a form
• schedule a call
• purchase services
• communicate with us
We may automatically collect certain technical information including:
• IP address
• browser type
• device information
• usage behavior
• cookies and tracking data
This helps us improve website performance and user experience.
If you use features that send SMS messages (such as review requests or reminders), we may process phone numbers and message-related activity solely for service delivery.
We do not sell or distribute messaging data.
We use collected information to:
• deliver services
• operate our website
• provide customer support
• improve our offerings
• communicate about your account
• send service-related notifications
We do not sell, rent, or trade personal information.
We may use third-party platforms to deliver services including:
• hosting providers
• analytics tools
• messaging platforms
• CRM integrations
Information may be shared with these providers only as necessary to perform services.
Our services are intended for business use.
We do not knowingly collect personal information from children under 13.
If such information is identified, it will be deleted.
We use cookies to:
• enhance functionality
• improve performance
• understand usage
You may disable cookies through your browser settings.
You may opt out of communications at any time by contacting:
jay@onyxlocal.com
SMS opt-out instructions are provided within messaging interactions where applicable.
Our website may link to third-party sites.
We are not responsible for their privacy practices.
We implement administrative, technical, and physical safeguards to protect information.
However, no system can guarantee complete security.
We may provide tools intended to support regulatory requirements such as ADA, GDPR, CCPA, COPPA, or messaging regulations.
These tools are provided for convenience only and do not constitute legal advice or guarantee compliance.
We may update this Privacy Policy from time to time.
Updates will be posted on our website.
Continued use of our services indicates acceptance of any changes.
If you have any questions regarding this Privacy Policy, please contact:
jay@onyxlocal.com
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